FAQS

Are there any smoking areas in the hotel?

Smoking is only allowed outdoors, such as terraces or balconies.

The price depends on the time used. For more information please contact the reception. From 17h00 to 07h00 it is free of charge.

Yes, we have a space in the hotel where guests can store their luggage before check-in and after check-out.

Yes, you are entitled to a daily voucher for access to the gym and indoor pool.

Spa – Monday to Friday 09h00 – 21h00, Saturday 09h00-18h00, Sunday and holidays 09h00 – 13h00. Pool and gym – Monday to Friday 05h30 – 21h00, Saturday 07h00 – 18h00, Sunday and holidays 08h00 – 13h00.

No, pets are not allowed in the hotel.

It has 3 rooms. Total area of 400m2 (1 room with 260m2 and 2 rooms with 70m2 each).

We have packages available for weddings. Contact our events department by email (eventos@meliamoz.com) or +258 206 003 97.

Yes. 2 lifts for guests.

Yes, complementary services are not charged.

We have reception lobby and mezannine.

The service is done by filling in the form in the rooms.

Transfer, SPA services, car rental and leisure activities.

Objects found in the hotel are catalogued and stored for 6 months. We do not store perishable goods. Please contact reception if you have left any belongings at the hotel, via the contacts: Call. +258 20 600 397 / Email. melia.maputo@meliamoz.com.

Please inform reception and leave your email address at check-out.

Yes, Meliá hotels are part of the Meliá Rewards programme. You can find more information on this link: https://www.melia.com/en/meliarewards.

You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio.